By using and/or paying for the Tunnel service you
accept the following terms and conditions. If you do not agree
with them then don't use the service;
TunnelGuru must not be used for any of the
* For any illegal purpose including but not limited to the
transmission or receipt of illegal material.
* You are not allowed to use P2P file sharing softwares or sites such as Torrent
* You are not allowed to share copyright material / ilegal material using our network.
* You must not use it as a tool for removing geo-restriction.
* You must not use it for bypassing any administrative restriction set by your network administrator in regards to obtaining data/information which
is disallowed or banned by any local laws , norms , rules or company administrative policy.
* To contact or communicate with minors in a manner prohibited
* To violate copyrights or to break other forms of intellectual
* To engage in spamming, indiscriminate advertising, unsolicited
commercial email, mass news posts, or any other kind of abuse of
* To feed a robot, automatic process, or other non-human
* To transmit any unlawful, harassing, libellous, abusive,
threatening, harmful, or hateful material of any kind or nature.
We reserve the right to modify or extend these terms and
conditions at any time and without notice other than publication
on our web server, and to disable or void your account if you
are in violation of these terms and conditions. It is your
responsibility to verify from time to time that your actions are
not in violation of these terms and conditions in their latest
We also reserve the right to protect our service
against over-utilization, be it intentional or unintentional.
This means that we may technically enforce the limitations of
your account profile and may disable or void your account if you
are in violation of these limitations. We may also temporarily
disable your account if your use of the service has serious
impact on the service, whether intentionally or not, whether
caused by a bug or your usage patterns or not, until such issues
have been resolved.
Refund policies :
We provide free trials which will help you take decision before purchasing plan. Even after buying
If your local network is okay and you are not completely satisfied with our VPN/Cloud services, and you notify us in writing via email within the first 3 days of your contract
that you wish to cancel, you will be given a 100% refund of the contract amount without asking any question. If a refund is due, you will be notified by e-mail;
it can take up to 10 days after cancellation of your contract to receive your refund depending on payment method you used.
If you have not received your refund after 10 days, please inform us using the contact form. We will take action soon.
Torrent: We do not support Torrent file sharing using BitTorrent or any other software which are engaged in file sharing via p2p or any other way and services
which offer downloads of copyrighted material.
Reseller Program: We provide varity of payment methods . If you can not directly buy from us you would like to buy from local resellers.
Privacy policies :
We do our best to protect your privacy by not storing any more
details on our servers than technically or legally required --
and permitted. In fact, the servers themselves do not keep any
logs that could be of interest to anyone but the developers and
operators; However we will cooperate with concern authorities to
the extend required to protect us from having to take
responsibility for your illegal actions if any. This means that
we may unveil your account and payment details as well as the
source IP address used to register if you violated
> Mobile Applications:
We do not read, track and collect any information or any personal sensitive data via Mobile applications you use in your mobile devices.
It just need minimum permissions to work, mentioned in the permission list, can be checked while you install mobile apps. Mobile applications mainly need current location, device ID if available, Build information, access permission to Mobile storage and network.
and stored on your computers hard drive. Your cookie may be set at various times during your interaction with our Web site.
It is updated from time to time as you access the many different portions of our Web site. Each time you access our site,
our server may deliver certain customized information to you based on the data stored in your cookie.
> Service Availability :
Our services are available globally except few counties Nigeria, Pakistan, Ghana, China, India, Senegal and Syria. You must not signup from within these countries or from any country
For the purpose of using from those country and you must not purchase service for selling to those countries.
> Foreign jurisdiction:
is completely legal to use our services and website in your country. It is the duty of the user to verify any potential violation.
The user agrees to indemnify us, associated or sister companies, employees, agents or any related individual or organization for any
liability it might incur in a foreign jurisdiction.
Our services shall not be deemed to constitute an offer to sell or serve in countries where it is illegal to do so.
PROVIDES THE INFORMATION, SERVICES AND PRODUCTS
AVAILABLE ON THIS WEBSITE "AS IS," WITH NO WARRANTIES
WHATSOEVER. ALL EXPRESS WARRANTIES AND ALL IMPLIED WARRANTIES,
INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF PROPRIETARY RIGHTS
ARE HEREBY DISCLAIMED TO THE FULLEST EXTENT PERMITTED BY LAW.
IN NO EVENT SHALL WE BE LIABLE FOR ANY DIRECT, INDIRECT,
INCIDENTAL, CONSEQUENTIAL, SPECIAL AND EXEMPLARY DAMAGES, OR ANY
DAMAGES WHATSOEVER, ARISING FROM THE USE OR PERFORMANCE OF THIS
WEBSITE OR FROM ANY INFORMATION, SERVICES OR PRODUCTS PROVIDED
THROUGH THIS WEBSITE, EVEN IF IT HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES. IF YOU ARE DISSATISFIED WITH THIS
WEBSITE, OR ANY PORTION THEREOF, YOUR EXCLUSIVE REMEDY SHALL BE
TO STOP USING THE WEBSITE.
[We hold the right to change this policy any time including middle of subscription period ]